Privacy Policy

1. We respect your privacy

Artisus respects your right to privacy and is committed to safeguarding the privacy of
our customers and website visitors. We adhere to the Australian Privacy Principles contained
in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal
information.
“Personal information” is information we hold which is identifiable as being about you.

2. Collection of personal information

Artisus will, from time to time, receive and store personal information you enter onto
our website, provided to us directly or given to us in other forms.
You may provide basic information such as your name, phone number, address and email
address to enable us to send information, provide updates and process your product or
service order. We may collect additional information at other times, including by not limited to,
when you provide feedback, when you provide information about your personal business affairs,
change your contact or email preference, respond to surveys and/or promotions, provide
financial or credit card information, or communicate with customer support.
Additionally, we may also collect any other information you provide while interacting with us.

3. How we collect your personal information

Artisus collects personal information from you in a variety of ways, including when you
interact with us electronically or in person, when you access our website and when we
provide our services to you. We may receive personal information from third parties. If we do,
we will protect it as set out in this Privacy Policy.

4. Use of your personal information

Artisus may use personal information collected from you to provide you with
information, updates and our services. We may also make you aware of new and additional
products, services and opportunities available to you. We may use your personal information
to improve our products and services to better understand your needs/
Artisus may contact you by a variety of measures including, but not limited to
telephone, email, sms or mail.

5. Disclosure of your personal information

We may disclose your personal information to any of our employees, officers, insurers,
professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary
for the purposes set out in this policy. Personal information is only supplied to a third party
when it is required for the delivery or our services.
We may from time to time need to disclose personal information to comply with a legal
requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a
legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal rights,
property or safety of Artisus, www.artisus.com, its customers or third parties.

Information that we collect may from time to time bestored, processed in or transferred
between parties located in countries outside of Australia.
If there is a change of control in our business or a sale or transfer of business assets ,we
reserve the right to transfer to the extent permissible at law our user databases, together with
any personal information and non-personal information contained in those databases. This
information may be disclosed to potential purchases under an agreement to maintain
confidentiality. We would seek to only disclose information in good faith and where required
by any of the above circumstances.
By providing us with personal information, you consent to the terms of this Privacy Policy and
the types of disclosure covered by this Policy. Where we disclose our personal information to
third parties, we will request that the third party follow this policy regarding handling your
personal information.

6. Security of your personal information

Artisus is committed to ensuring that the information you provide to us is secure. In
order to prevent unauthorised access or disclosure, we have put in place suitable physical,
electronic and managerial procedures to safeguard and secure information and protect it from
misuse, interference, loss and unauthorised access, modification and disclosure
The transmission and exchange of information is carried out at your own risk. We cannot
guarantee the security of any information that you transmit to us or receive from us. Although
we take measures to safeguard against unauthorised disclosure of information, we cannot
assure you that personal information that we collect will not be disclosed in a manner that is
inconsistent with this Privacy Policy.

7. Access to your personal information

You may request details of your personal information that we hold about you in accordance
with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable
for the provision of information. If you would like a copy of the information, which we hold
about you or believe that any information that we hold on you is inaccurate, out of date ,
incomplete, irrelevant or misleading, please email us at [email protected]
We reserve the right to refuse to provide you with information that we hold about you in
certain circumstances set out in the Privacy Act.

8. Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send in details of
your complaints to 54 Sunset Avenue, Barrack Heights, NSW, 2528. We take complaints very
seriously and will respond shortly after receiving written notice of your complaint.

9. Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this
Policy at any time, in our sole discretion and all modifications will be effective immediately
upon our posting of the modifications on our website or notice board. Please check back from
time to time to review our Privacy Policy.

10. Website

When you come to our website (www.artisus.com.au) we may collect information such as
browser type, operating system, website visited immediately before coming to our site etc.
This information is used in an aggregated manner to analyse how people use our site, such
that we can improve our service.
Cookies
We may from time to time use cookies on our website. Cookies are very small files which a
website uses to identify you when you come back to the side and to store details about your
use of the side. Cookies are not malicious programs that accessor damage to your computer.
Most web browsers automatically accept cookies but you can choose to reject cookies by
changing your browser settings. However, this may prevent you from taking full advantage of
our website. Our website may from time to time use cookies to analyse website traffic and
help us provide a better website visitor experience. In addition, cookies may be used to serve
relevant ads to website visitors through third party services such as Google Adwords, These
ads may appear on this website and other websites you visit.
Third Party Sites
Our site may from time to time have links to other websites not owned or controlled by us.
These links are meant four your convenience only. Links to third party websites do not
constitute sponsorship or endorsement or approval of these websites. Please be aware that
Artisus is not responsible for the privacy practices of other such websites. We
encourage our users to be aware, when they leave our website, to read the privacy
statements of each and every website that collects personal identifiable information.